CONTRACT TYPE: 5 YEAR CONTRACT
REPORTING TO: CHIEF EXECUTIVE OFFICER
DEPARTMENT/SECTION: COMMUNICATIONS & STAKEHOLDERS RELATIONS
PURPOSE OF THE POSITION: Reporting to the Chief Executive Officer, the Manager: Corporate Communications is responsible for leading the brand and communications team in continually enhancing the NHBRC image; increasing brand awareness, and provide leadership in positioning the NHBRC brand as a world class regulator through advertisements, media, point-of sale, partnerships, and manage stakeholder relationship including Corporate Social Investment Projects (CSI).
KEY DELIVERABLES: Strategy Development and Execution • Plan, develop and drive a strategically aligned Corporate marketing and communications strategy • Develop and implement a strategic resource plan that delivers and aligns toorganisational goals • Support the company wide initiatives and the change management process • Manage external service providers to achieve strategic objectives • Provide voice of the customer insight through periodic surveys in order to improve customer experience
Corporate Communication Management • Protect the reputation of the organisation through media monitoring and engagement • Manage communication across all media and generate newsworthy editorial • Manage the implementation of communication content across multiple internal channels/publications Corporate Branding Management • Plan, develop and drive a strategically aligned Corporate marketing and communications plan in support of the approved strategy • Manage the development and implementation of organisational brand and corporate identity (CI Manual) • Manage and evaluate the positioning of the brand in the industry and establish brand awareness programmes • Ensure correct implementation pf the CI manual. • Oversee the development, management and implementation of advertising campaigns in order to educate and inform housing consumers and home builders.
Audit, Risk, Governance, Compliance and Reporting • Development, implementation and review of policies and procedures for the Section in line with relevant legislation and best practice • Respond to Audit findings timeously • Develop and implement risk mitigation strategies • Create and advocate an Ethical culture within area of responsibility • Ensure compliance with relevant legislation and ensure good corporate governance • Participate in policy formulation forums, steering committees, task teams and standing committees, to ensure consistency and fair practice.
Stakeholder Management • Develop, implement, monitor and review organisation wide stakeholder management strategy and plan • Drive implementation of annual internal and external customer satisfaction/ engagement surveys • Proactively identify Corporate Communication business support needs by identifying and recommending shareholder engagement and collaboration opportunities aimed at enhancing sustainable relations • Work closely within divisions to support specific business unit’s communication needs • Represent the organisation including the shareholder at customer service forums as directed by the CEO and Council.
Media Management • Development and implementation of Public Relations strategy •Oversee the implementation of Operational Media Management Plans • Manage all media enquiries • Coach leadership on media engagement techniques • Develop and implement crisis communication strategies.
Digital Media Management • Develop and implement digital media strategies • Ensure accurate information is published on digital media platforms • Optimize search ability of NHBRC channels • Promote the use of digital platforms for ease of doing business with NHBRC.
Corporate Social Investment • Development and implementation of CSI strategy and plan • Development and implementation of CSI and sponsorship policy and procedures • Implementation and Monitoring of CSI Projects and identify and facilitate sponsorships.
MINIMUM REQUIREMENTS: • Must hold a Degree in Marketing/Communications/Public Relations • Postgraduate qualification in Marketing/Communications will be an added advantage • Minimum ten 10 years’ experience in the Marketing and Communications field • Minimum five (5) years’ experience in management.
APPOINTMENT: The above-mentioned position will be offered on a 5-year contract with a Total- Cost-To-Company (TCTC) package. ENQUIRIES: Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes. Ms. Bathabile Gabaza Tel: (011) 317 0000. CLOSING DATE: 17 MAY 2020.
APPLICATION PROCESS: Please email your CV to with “Manager: Corporate Communications & Stakeholder Relations” in the subject line. Applicants are informed that correspondence will be limited to short-listed candidates only. If notification of an interview is not received within 1 month after the closing date, candidates may regard their application as unsuccessful.
Disclaimer: The National Home Builders Registration Council (NHBRC) will consider all applications in terms of its Employment Equity Plan. The NHBRC reserves the right not to make an appointment. Candidates may be subjected to appropriate assessments. Subject to satisfying the required competencies, the NHBRC is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups.
NOTE: PREFERENCE WILL BE GIVEN TO FEMALE APPLICANTS AS WELL AS APPLICANTS WITH DISABILITIES.