Welcome to our beautiful country! We are so glad that you decided to visit and would love to make you feel at home the South African way – with warm smiles, open arms and hospitality. The Department of Tourism cares about your safety and wants to make sure that the time spent in South Africa is pleasant and memorable. With the extra caution of observing COVID-19 protocols, keep these measures in mind while travelling.
- Your health comes first
Don’t let this be your final destination! With the pandemic still with us, we need to navigate the new normal with extreme caution. Let’s keep each other safe by wearing your mask at all times, sanitise often and remember to observe social distancing.
- Be mindful of all cultures and traditions
South Africa is a vast melting pot of people and cultures. Learn as much as you can and take time to understand the customs and norms of our rainbow nation. To enhance your experience, always be tolerant and respect diversity while you observe social and cultural traditions and practices.
- Watch the weather
The African sun can be intense during summer. Wear sunscreen and carry enough water to ensure that you stay hydrated, especially when visiting outlying areas.
- Help preserve the natural environment
We are renowned for our pristine natural beauty and wildlife. Help us to protect our fauna and flora by not purchasing products sourced from endangered plants or animals. Please report all illegal hunting and poaching, to the law enforcement authorities.
- Be waterwise
Water is a scarce commodity in many parts of the country and should be used sparingly by all. While our tap water is safe to drink, avoid drinking water from rivers and streams.
- Use registered guides and operators
We know you are excited and eager to explore! While it is safe to travel throughout the country; certain areas however would be best explored through the services of a registered Tour Operator or Tourist Guide.
- Get reliable information
To enhance your travel experience, details of where to go and things to do, can be obtained at the various local Visitors Information Centres located throughout the country.
- Observe beach safety
Most of our beaches carry a Blue Flag status. Take care when swimming as rip currents tend to be very strong. Be sure to read and follow any signs at swimming areas.
- Buy local:
Support local communities by purchasing goods that are produced in South Africa. That way, you can take a piece of us home with you!
- Be safe
Always be alert and make responsible decisions about your safety when travelling. Familiarise yourself with the area you are visiting or staying in and check with your hotel before going for a walk alone. Never hike alone, but rather join a hiking group or friends. Be sure to follow safety tips provided by registered places of accommodation and by local authorities.
- Be careful
Take care with your personal possessions and travel documents when travelling in cities and other popular destinations. Leave your passport and other documents in a safe place and carry a copy of another form of identification with you. Always keep your valuables in sight.
Useful contact details:Department of Tourism: Call Centre: 0860-TOURISM (0860868747)
Email:
callcentre@tourism.gov.zaPolice: 10111
Police from cellphone: 10177
Ambulance / fire: 10177
Weather forecast: 082 231 1640
Tourism complaints: complaints@tourism.gov.za
Tourist Safety Initiative:
info@tourismsafety.co.zaDo enjoy your stay and we wish you many happy returns!