National Credit Regulator urges caution this festive season

Johannesburg – The National Credit Regulator (NCR) has urged the public to be weary of spontaneous spending over the festive season.

“If you enter January unprepared, the month will seem longer compared to other months. Avoid excessive spending with an aim of impressing friends, family or even strangers,” says NCR acting manager for Education and Communication Anne-Carien Du Plooy.

Du Plooy’s comments come as many will receive their December salaries mid-month as opposed to the end of the month as is usually the norm.

“This does not mean that you should spend all of it before the end of December. Bear in mind that the very same salary should cater for debit orders at the end of December and also for all January’s expenses such as rent, food, electricity, transport and additional expenses such as school fees, school uniforms, registration fees, stationery etc,” she said on Tuesday.

The regulator said many consumers who spend without a proper budget during the festive season end up applying for credit in order to get through January.

In addition, when their applications for credit are declined by registered credit providers due to affordability, they opt for unregistered credit providers such as “mashonisas”.

Unregistered credit providers charge consumers exorbitant interest and uses unlawful tactics such as retention of cards and PINs to collect their monies.

The regulator urged consumers to report such conduct by unregistered credit providers to the National Credit Regulator on 0860 627 727 / .

It also highlighted that the COVID-19 pandemic has caused financial strain to many consumers, which calls for consumers to save more and spend less.

The regulator advised consumers battling to repay their debts to seek assistance by contacting their credit providers for assistance.

“If this fails, they should contact registered debt counsellors for assistance,” said Du Plooy, who also cautioned consumers to be wary of debt counsellors who use misleading marketing and advertising practices, particularly on social media platforms such as Facebook to lure consumers into their businesses.

“These advertisements are misleading in nature as they misrepresent the spirit and the objectives of the National Credit Act regarding the provisions of debt counselling as a debt relief measure.”


Du Plooy gave the following tips to consumers during these difficult times:

  • If you have credit life insurance, submit a claim in the event of loss of income, retrenchment, disability or death;
  • If you get a bonus, count yourself lucky and use it wisely to repay debt and save as you do not know what the future holds;
  • Do not be tempted by “Sales / Specials” in the shops, stick to your budget;
  • Always remember that budgeting is crucial, do one and spend wisely

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