Government services remain uninterrupted despite PSA strike

The State Information Technology Agency (Sita) asserts that its services to the government remain undisrupted amid the Public Servants Association (PSA) industrial action.

The industrial action was expected to disrupt the information and communication technology (ICT)services at the SA Social Security Agency, SA Police Service, Home Affairs, and Labour Department, among others government departments.

Tlali Tlali, head of corporate affairs at Sita, said the agency is preparing to meet with the PSA at the bargaining forum in an effort to reach an agreement calling for an end to the three-day strike.

Sita emphasised that it is working tirelessly to maintain the agency’s relationship with the PSA, which is said to be founded on and characterised by mutual respect and shared vision to provide service delivery to the government.

“As part of the implementation of our contingency plans, we have placed special monitoring systems across all of our critical service delivery areas to ensure business continuity to government.

“To date, no government services that rely on ICT rendered by Sita have been compromised,” said Tlali.

Sita believes that negotiations between the agency and the union were approached in a rational and flexible manner, hopes to positively influence the meeting on Wednesday.

The PSA embarked on a strike on Monday demanding 7.5% salary increase while the employer was only putting 5% on the table for the 2023/2024 financial year.

After the first offer was denied, Sita allegedly prepared a new undisclosed increase offer.

The offer has allegedly been explained to the union and that it is based on balancing the finances to meet the demands of employees and a vision to improve Sita’s infrastructure.

Tlali said it still had to be noted that the ICT company still has to grow and build new forms of service delivery that would ensure organisational economic growth.

“For its part, Sita remains open to continue to engage with the PSA to work towards finding a lasting solution that will safeguard all our interests.”

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