KFC confirms store plucked workers’ feathers over R2 donation

Popular fast-food restaurant KFC has confirmed that one of its stores has hauled its worker through a disciplinary process for failing to collect R2 donations from customers.
 
KFC revealed this in a media statement, saying it was discovered following an investigation into the allegations.
 
Feathers flew after workers blew the whistle that they were put in the firing line over their failure to collect R2 donations.
 
On Wednesday, an anonymous employee shared a warning letter after staff was warned of dismissals for continuously failing to ask customers to make R2 donations
 
After denying the allegations, the fast-food chain released a media statement to Sunday World, admitting that it was aware of the incident.
Investigation launched
The restaurant also stated that it has launched an investigation into the matter.
 
“As soon as we became aware of the allegations, we prioritised an investigation into the validity of the ‘warning letter’,” said KFC in a statement.
 
“Unfortunately, this morning, we confirmed the allegations proved to be true.
 
“As a franchised business, we implement systems and processes to deal with incidents that do not align with our ethos and values and have already taken immediate action to address this incident, specifically, with the partner in question.
 
“We are also reminding our teams that a whistleblower line exists to report matters such as this.”
 
The restaurant added that the incident goes against the values and ethos of Add Hope, which the company has worked hard to build over the last 15 years. 
 
“Add Hope donations have and always will be completely voluntary. We chase hope, not targets, and thus Add Hope performance-based KPI’s should never be set for anyone,” KFC said.
Underprivileged children
KFC is one of a few restaurants that encourage customers to donate R2 towards the company’s Add Hope Foundation, which supports underprivileged children.
 
After every purchase at the store, before collecting payment, KFC employees ask customers to add an extra R2 to their bills as donations to this course.
 
However, the initiative faced backlash on Wednesday when an employee alleged that workers were made to sign a warning letter for failing to meet targets. 
 
In the letter, it appears that the employee only managed to raise R12 in donations while the store made more than R7 500 in sales. 
 
The letter reads: “This warning should be regarded as very serious, and if you continue this unacceptable conduct, it would lead to more serious action taken against you.”
 
 
  • Popular fast-food restaurant KFC has confirmed that one of its stores has hauled its worker through a disciplinary process for failing to collect R2 donations from customers.
  •   KFC revealed this in a media statement, saying it was discovered following an investigation into the allegations.
  •   Feathers flew after workers blew the whistle that they were put in the firing line over their failure to collect R2 donations.
  •   On Wednesday, an anonymous employee shared a warning letter after staff was warned of dismissals for continuously failing to ask customers to make R2 donations   After denying the allegations, the fast-food chain released a media statement to Sunday World, admitting that it was aware of the incident.
  • Investigation launched The restaurant also stated that it has launched an investigation into the matter.

32 COMMENTS

32 Comments
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Senzo Sikhosana
Senzo Sikhosana
1 year ago

Just scrap this add hope R2 donations. Rather donate from your own profits because its daylight robbery

Robby
Robby
1 year ago

Netso

Denis
Denis
1 year ago

Yes you are right. They get tax deductables too. Who says themoney is handed over.

Lawrence Babulal
Lawrence Babulal
1 year ago

Absolutely agree.

Darryl Clifford
Darryl Clifford
1 year ago

I agree with you Senzo. Then KFC looks good with donations gathered from our money.

Natasha
Natasha
1 year ago

This is absolutely Ludacris

Tupelo
Tupelo
1 year ago
Reply to  Natasha

“ludicrous”

Disgusted
Disgusted
1 year ago

I suspect that this R2 wasn’t gonna be donated but used by that management. Otherwise why would you make someone sign a warning for something that doesn’t affect the business’ profits!
I’ve always questioned why these billionaire companies ask their poor customers to donate instead of just donating from their CSI budget.

O S Letsogo
O S Letsogo
1 year ago

I think is wrong to sign a warning letter for donations. KFC must scrap this donations with immediate effect

Barend Anderson
Barend Anderson
1 year ago
Reply to  O S Letsogo

Agree KFC must rather consentrate on there food qaulitity…The R2 never ends up in the right place

Norman Ferris
Norman Ferris
1 year ago

K.F.C. IS ANYWAY FAR OVERRATED INCLUDING THEIR RUDE AND ARROGANT STAFF!

ATM
ATM
1 year ago

How many of their staff have been laid off due to similar incident? Are they pulling the records from ten years back as I can guarantee to you that someone is unemployed today due to same allegations. Disappointing indeed .

Cathribe De beer
Cathribe De beer
1 year ago
Reply to  ATM

Yes. Please scrap this R2 story as we already paying a lot for tax³

Ngqiqo
Ngqiqo
1 year ago

Just scarp this and raise prices then your do your donations. It is even unsettling to be asked more money while paying for something else. Feels like you being ambushed.

Robby
Robby
1 year ago

I donate if possible,times are tough,why don’t KFC donate from it’s PROFITS⁉️

Thabs
Thabs
1 year ago

KFC is worth millions why don’t they donate from their own pockets? And how do we know that those “starving children” are not inmates?

Marius
Marius
1 year ago

I once was asked to donate R2 for hope. My reply was that hope can buy her own food. KFC probably does not record or declare the R2 as a donation and therefore makes it a tax deductable on their own taxes to be paid. I have never and will never donate and pressurizing employees to ask for donations is just immoral. Maybe KFC should be boycotted in this regard.

Sello
1 year ago
Reply to  Marius

They want Julia’s malema this ones

Cecil Cordiglia
Cecil Cordiglia
1 year ago
Reply to  Marius

Let’s

Keith Nevins
Keith Nevins
1 year ago

You don’t do well in business by donating company funds. You do well by hustling your customers and then taking the credit and praise for their donation.

Lawrence Babulal
Lawrence Babulal
1 year ago
Reply to  Keith Nevins

Absolutely agree.

Eddie
Eddie
1 year ago

I agree perhaps boycotting KFC will remedy the situationbecause I think it is also embarrassing for staff members to ask for money from the public KFC should resolve this before it gains momentum

makhosana isaac
1 year ago

Why they are concerned about this R2 donation my question is they put it in disadvantage people or children I need proof

Leroy
Leroy
1 year ago

You pay tith from salary not a handout you received from a friend. Kfc is not doing charity otherwise they were supposed to run this charity from their profits. It would then prove that they are indeed sponsoring for charity but on the contrary they want customers to finance what they call charity. That’s pathetic.

DinoHotspurs
DinoHotspurs
1 year ago

I think we should stop buying KFC for a month, payback for their bad behaviour.

Bobby
1 year ago

The article was so difficult to read because I was spammed left and right with tons of fake ads. Why does sundayworld.co.za have such drivel on their page. Reporting them to the ombudsman, it’s disgusting.

Norberto
Norberto
1 year ago

Stop begging for money KFC you started a project therefore fund the project yourselves,are you not making enough profit.

Piet Le Roux
Piet Le Roux
1 year ago

And that is just one of the reasons why I don’t buy KFC…..

Cassandra
Cassandra
1 year ago

I agreed to donate and after I checked my slip the cashier charged me R2 per each meal I bought so I bought 4 meals and got charged R8.
Unfortunately I won’t donate anymore as your staff are ripping off the patrons.

Kuban Govender
Kuban Govender
1 year ago

KFC should up their standard. The food is terrible. No taste and looks boiled.

Lesley
Lesley
1 year ago

It really irks me when I’m asked “how much would you like to donate today”. Makes my blood boil.

Casparus Ludick
Casparus Ludick
1 year ago

NO TO THE R2 we only there for theservices