Financial services group Capitec is clamping down on employees who engage in fraudulent actions, with the recent case being the blacklisting of its former service controller who issued a fraudulent loan to her associates.
Chairmaine Mokgobi has been employed by the bank from 2018. In September last year the lender’s forensic team found she had issued a fraudulent loan agreement to a client in the amount of R180 000.
On the day the loan was made to the unnamed client, the said client paid a certain Charles Mabunda an amount of R27 000. Mabunda, who was later found to be Mokgobi’s live-in lover, then transferred R7 000 to Mokgobi.
Confronted with the evidence, Mokgobi admitted in a written statement to assisting clients with credit estimates when they were not present at the branch in contravention of the Capitec’s policies.
She then signed a mutual separation agreement wherein she agreed to the immediate termination of her employment.
Capitec, in November, then proceeded to debar her. A debarment order prohibits the natural person, for the period specified in the debarment order, from being involved in the provision of financial services.
In a separate matter, Capitec was also successful in blacklisting its former service consultant, Shavon van Wyk.
Her matter related to incentives the bank pays to its consultants to perform debit order switches from customers’ bank accounts held at other financial institutions to Capitec. These incentives are not applied to internal switches.
Ten months ago Capitec found that Van Wyk had falsified a debit order switches to appear to be external switches. This was done to artificially inflate her performance scores. Van Wyk’s appeal against the disbarment was also dismissed.
Follow @SundayWorldZA on Twitter and @sundayworldza on Instagram, or like our Facebook Page, Sunday World, by clicking here for the latest breaking news in South Africa.
