Precautions to take during loadshedding to protect your property

Johannesburg- South Africa’s power utility Eskom has announced rotational Stage 2 load shedding that is in effect until 05:00 on Saturday.

This load shedding has been caused by a further shortage of generation capacity.


When the load shedding stages increase, so does the frequency of the rotational power cuts, which has a replica impact in an increased risk of damage to sensitive electronic items due to power surges, fires, and crime as a result of security systems not operating properly. Marius Steyn, Personal Lines Underwriting Manager, says South Africans need to mitigate the damages caused by load shedding by being prepared prior to power going off.

“The reality is, load shedding has an immense impact on consumers and businesses alike – who must cope with the damage to appliances brought on by power surges or risk loss through theft, burglary as a result of faulty security systems,” said Steyn.

Steyn cautions consumers and provides things to consider mitigating risks that may be caused by power cuts.

“Ensure that your alarm system is in a working condition and the back-up battery is fully functional to provide power to the system in the event of load shedding. Spare torch or headlamp Keep a torch in your car, if you arrive home at night during a power outage. Most smartphones also have a built-in-torch or torch apps which come in handy during unexpected power outages. Emergency contact information: Save emergency contact information on your phone but also keep a paper copy safe and accessible. This should include the emergency services such as fire department, police and medical services. Also include contact information of friends and family along with insurance information.”

“To prevent unforeseen damage and losses, we urge households to revisit their insurance cover and obtain advice from their brokers to take into account different circumstances and risk situations which may arise as a result of power cuts,” Steyn said.

Ensure your cellphone, laptop and tablet devices are fully charged ahead of scheduled blackouts. Be sure to charge them again as soon as possible after the power returns. It’s also a good idea to have an emergency phone charger (like a power bank) close by, this comes in handy during extended power outages. Staying connected internet is a great way to keep in touch with what’s happening as well as for regular updates, remember to use devices sparingly during outages so that you don’t drain the battery completely before the power returns.

Gas for cooking and lighting Get a small LP gas bottle and lamp. It gives good quality lighting for a large area and can also be used for cooking and boiling water. It’s a good idea to keep hot water in a thermal flask so that you can make hot drinks, also consider preparing meals beforehand if you know when there’s going to be a scheduled blackout.

Keeping emergency water stored is easy when frozen. This frozen bottled water will help keep food cold during a power outage and will also not spoil.

Consider any electrical connection as live during a power outage as power can return at any time. Unplug any electronic devices or equipment or switch it off at the wall, including telephone cables. This is due to the surges in power that may occur when electricity is restored. Electric surges are one of the biggest causes of damage to equipment during a power outage. Installing a surge protection device can help minimise some damage in unforeseen situations. Have a surge protection device fitted to you electrical distribution board or alternatively at the power outlet to the electronic device.

Back up your data It is always important to back up data, make it a priority to save your data offsite, in case of a hard drive crash or unforeseen electrical fault. Online “cloud-based” backups are very convenient and are mostly automated, which means that you have one less thing to worry about.

“Santam remains ready to assist policyholders with any claims resulting from power cuts. The household policy provides limited cover for power surges that could be associated with power cuts with the option to increase the cover for power surge at an additional premium. For example, if the insured amount for power surge is increased the policyholder could have peace of mind that unforeseen power surge damage to appliances, due to the restoration of power after a power cut, would be covered,”  Steyn concludes.

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